Evaluating Outcomes

Restoring families is at the heart of Te Whakaora's mission, which is why we're committed to better understanding the amazing outcomes we're seeing. We are continuing to learn and improve on how we deliver our programmes to vulnerable families, and sharing those learnings with our partners and other stakeholders.


Outcomes are currently measured through surveys, observational methods and personal interviews. We have been developing our evaluation practices as the organisation grows and our programmes are refined, and completed the first phase of developing a broader evaluation strategy to assess outcomes of our Family Restoration programme. The next step is to evaluate our other programmes in a similar manner, before eventually evaluating internal procedures, programme delivery, internal and external relationships, and management practices.

In working with Dr. Myron Friesen – Senior Lecturer and Researcher, Child and Adolescent Development and Family Psychology, University of Canterbury – and in consultation with evaluation reserachers, we will continue to develop more rigorous assessment tools and procedures to track our clients' journeys through our programmes and beyond.

Intended Outcomes

For vulnerable children

  • Reduced risk of physical, sexual or emotional abuse and neglect
  • Increased emotional competence and resilience,
  • Improved social skills and behaviour
  • Reduced risk of negative life outcomes, and increased opportunities

For parents (at medium to high-risk of poor outcomes)

  • Strengthened and stable partner and parent-child relationships
  • Improved mental health, including emotional regulation and depression/anxiety
  • Family belief systems strengthened
  • Fewer incidents of adopting harmful coping strategies

For disadvantaged communities (Manurewa and wider South Auckland)

  • Safer, more prosperous communities
  • Increased positive social connectedness and inclusion
  • Increase in work-ready job candidates, and increased work performance and stability
  • Reduced financial burden on the welfare system